STORE POLICY
CUSTOMER CARE
Our priority is your satisfaction. If you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order for assistance. We will work with you to address any concerns and find a suitable solution.
PRIVACY & SAFETY
Your privacy and security are important to us. We utilise industry-standard encryption and security measures to protect your personal information. We do not sell or share your information with third parties for marketing purposes.
PRODUCT WARRANTY
Many of our products come with a manufacturer's warranty. Please refer to the product documentation or contact our customer service team for warranty information and assistance with warranty claims.
PRODUCT AVAILABILITY
While we strive to keep our inventory up to date in terms of available stock. Occasionally items may become temporarily unavailable or backordered. In such cases, we will notify you promptly and provide an estimated restocking date or alternative options if available.
PAYMENT METHODS
We currently accept most major credit & debit card, EFT payments & cash payments.
CONTACT US
If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team. You can reach us by emailing hayley@stokeinustries.co.za